Kitchenware Supplier FAQ
OEM Kitchen Knives, BBQ Tools & Scissors Questions
Product FAQ
Q：What Kinds Of Products Do You Offer?
We provide a wide range of kitchen and cooking tools, including knives, scissors, BBQ tools, and baking tools.
Q：Can I Get Product Samples? What Is Your Sample Policy?
Yes. For existing samples, we provide them free for quality checks, but customers need to cover courier fees. For customized samples, corresponding sample fees will apply depending on the design and complexity.
Q：How Soon Can We Receive The Samples?
Most in-stock products can be sent within 7 days. Customized samples may take 7–15 days or longer depending on complexity and mold requirements. Exact delivery will be confirmed with each order.
Q : Can I Place A Small Order?
Yes. We support trial orders to build long-term partnerships. Prices may be slightly higher for small quantities due to production costs.
Q : Can The Products Be Customized?
Yes. We support OEM/ODM customization including:
Product shape (e.g., animal or fruit shapes)
Color (Pantone color matching)
Logo or pattern (silk-screen printing, pad printing, laser engraving, CNC engraving)
Packaging design (gift boxes, color boxes, blister packs)
Customization depends on order quantity and complexity.
Service FAQ
Q：: How Do I Place An Order?
Standard Process:
Confirm Product, Quantity, And Customization Details
Pay 30% Deposit To Start ProductionPay 70% Balance Before Shipment
Payment Terms Like T/T, L/C, Or Other Negotiable Terms Are Accepted.
Q : Where Are Your Factory And Loading Ports?
Factory: Yangjiang City, Guangdong Province, China
Loading ports: Shenzhen or Guangzhou, China
Q : How To Deal With Product Damage During Transportation?
Before shipment, we properly package the products. If damage occurs during transportation, please provide photos or videos of the damaged goods and contact your sales representative promptly. We will cooperate with the freight company to handle claims and resend new products.
Q : What Is Your Delivery Time?
Delivery times vary by product. We will confirm the timeline with you before ordering and ensure timely delivery as agreed.
Q : Why Choose FASAKA?
We offer one-stop, multi-category procurement, covering kitchen knife sets, BBQ tools, and kitchen scissors, simplifying supplier management and ideal for B2B bulk purchasing. Our strict quality control ensures every stainless steel knife set and commercial kitchen knife set meets high standards, effectively reducing after-sales risk. We support OEM/ODM services, custom logos, and private label packaging, flexibly meeting brand development and project-based order needs. Additionally, efficient communication and collaboration enhance procurement efficiency and cost-effectiveness for kitchenware distributors, retailers, and foodservice suppliers.
Start Your Kitchenware Wholesale Business Today
Looking for a reliable China kitchenware supplier or custom kitchenware manufacturer?Contact FASAKA today for product catalogs, samples, and customized solutions.